Privacy Policy

Effective Date: 09 November 2025

PulseMix Radio (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and protect your information when you use our website and radio player app (the “Service”).

1. Information We Collect

We may collect the following types of information:

a) Personal Information:

Name, email address, phone number (if you sign up for newsletters, accounts, or promotions).

b) Usage Information:

Information about how you use our website or app, including stations you play, playlists, or app features you interact with.

c) Device and Technical Information:

IP address, device type, operating system, browser type, and app version.

d) Cookies and Tracking Technologies:

Cookies, web beacons, and similar technologies to improve user experience, analyze trends, and track usage.

2. How We Use Your Information

We use your information to:

  • Provide and improve our Service.
  • Personalize your experience, such as recommending stations or content.
  • Analyze usage patterns for app and website performance.
  • Send promotional emails or newsletters (if you opt-in).
  • Comply with legal obligations.

3. How We Share Your Information

We do not sell your personal data. We may share information:

  • With third-party service providers (e.g., hosting, analytics, streaming platforms) to operate the Service.
  • With advertising partners, if applicable, only for ad targeting and analytics.
  • When required by law or to protect rights, property, or safety.

4. Data Security

We implement reasonable measures to protect your information, including:

  • Encryption for sensitive data.
  • Secure servers and storage.
  • Access controls to limit who can view your data.

However, no method of transmission or storage is 100% secure.

5. Your Privacy Rights

Depending on your location, you may have the right to:

  • Access, correct, or delete your personal data.
  • Opt-out of marketing communications.
  • Withdraw consent at any time.

EU Users (GDPR): You may request access, correction, or deletion of your personal data.
California Users (CCPA): You may request disclosure, deletion, or opt-out of the sale of your personal data.

To exercise these rights, contact us at: privacy@pulsemixradio.co.uk

6. Third-Party Services

Our website and app may use third-party services for:

  • Analytics (e.g., Google Analytics, Firebase)
  • Streaming services
  • Advertising networks

These third-party services have their own privacy policies.

7. Children’s Privacy

Our Service is not directed to children under 13. We do not knowingly collect personal data from children. If we learn we have collected it, we will delete it promptly.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the “Effective Date” updated.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

Email: privacy@pulsemixradio.co.uk